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It’s a Phased Transition

Groups and institutions have approximately six months to update their question answering workflow. The transition will begin with Phase 1 around August 1st and continue through around April. You can find complete details in the Transition Timeline.

The Transition Timeline

Below is a high level summary of the transition. View the full detailed timeline.

Phase 0 (Completed)
July

Initial communication

Phase 1 (Completed)
August 15 to September 15

Pilot groups answer widget questions in the Ask Extension (concurrently with Ask an Expert)

Phase 2 (Completed)
November 9

All widget traffic is transitioned to Ask Extension

Phase 3 (Completed)
February 1

All question submissions will switch to Ask Extension.

Phase 4 (Completed)
February 15

All traffic to transitioned to Ask Extension

Phase 5 (Completed)
May 3

Ask an Expert is shut down

Phase 6
To be determined

Ask Extension domain is moved back to ask.extension.org

Phase 7
To be determined

Ask Extension domain decommissioned